Common questions answered :
Frequently asked Questions
How long does it take for me to receive my order?
In-stock orders generally ship next business day.
What is your return and exchange policy?
In general we allow returns / exchanges within 30 days. Please see our Customer Helper section for more info.
How do I change my shipping address?
Please contact us as soon as you realize this error as orders are generally shipped next day.
How do I track the status of my order?
If you made an account upon checkout you can check your order status via your my account page found at the top of our website. We will also send you an email when your order is shipped. You may also opt to contact us if you have any questions about your order status.
How do I receive customer support?
Using the contact form on our website is your quickest method of contacting us.
What do I do if I entered an incorrect shipping address?
Please contact us as soon as you realize this error as orders are generally shipped next day.
We currently are only shipping orders within the USA. We are looking at options to ship to APO/FPO/DPO addresses in the near future. If you are military on active duty please contact us and we will do our best to get the gears in your hands.
Still need help?
Get in touch with us
859.813.2778
defianttacticalgear@gmail.com
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