F.A.Q ordering and shipping questions.
Orders and Shipping
How long does it take for me to receive my order?
In-stock orders generally ship next business day.
You will be asked if you want to create an account upon checkout. This is optional but will allow you to keep track of your orders on our website.
How do I change my shipping address?
Please contact us as soon as you realize this error as orders are generally shipped next day.
How do I track the status of my order?
If you made an account upon checkout you can check your order status via your my account page found at the top of our website. We will also send you an email when your order is shipped.
Will you keep my credit card information on file?
No. We do not save any credit card information on our website. All orders are processed via our secure payment processor or PayPal.
Currently we only charge sales tax for orders billed and shipped in Kentucky.
We currently are only shipping orders within the USA. We are looking at options to ship to APO/FPO/DPO addresses in the near future. If you are military on active duty please contact us and we will do our best to get the gears in your hands.
Will my items come in one package?
Yes, your items will be shipped in 1 package.
If you need to swap or return an item F.A.Q
Returns and Exchanges
Returns are allowed within 30 days of purchase. Please contact us to start a return.
If you believe you received an item that is different than you purchased please contact us to discuss further options.
If you received an item that was damaged during shipping please contact us to discuss further options.
How do I receive customer support?
Using the contact form on our website is your quickest method of contacting us.
What do I do if I entered an incorrect shipping address?
Please contact us as soon as you realize this error as orders are generally shipped next day.
Can I change or cancel an order after I’ve submitted it?
Please contact us if you need to change or cancel an order. Due to quick ship times your order may not be able to be changed once placed.
Can I pre-order an item that is sold out?
We are not accepting pre-orders at the time.