Returns are allowed within 30 days of purchase.
Item(s) must be in the same condition that you received them in order for a return to be accepted.
To Start a Return
In order to start a return please use the contact form on our website or email us at : firstname.lastname@example.org
Customers are responsible for return shipping if any item being returned is not due to an error from Defiant Tactical. These items may also incur up to a 10% restocking fee.
If you believe your return is needed due to an error on our part please contact us prior to returning so we can discuss shipping options.
Refunds will be sent to original Payment Method
Wrong Item Received
If you believe you received an item that is different than you purchased please contact us via our website to discuss further options.
My Order Arrived Damaged
If you received an item that was damaged during shipping please contact us via our website to discuss further options.
I have Entered the Wrong Shipping Address
Please contact us as soon as you realize this error as orders are generally shipped next day.
Cancel or Change Order
Please contact us if you need to change or cancel an order. Due to quick ship times your order may not be able to be changed once placed.